*~* HOW TO ORDER *~*
1. Choose your metal:
Sterling silver .925
Gold filled 14k-18k
Gold plated Surgical steel 316L
Silver plated Surgical steel 316L
2. Choose your hardware:
Ball post
French hook
3. Add to cart!
FTBC earrings are handmade of polymer clay and made to order! *No two are alike so there may be slight variations in color and shape*
Please send me a message for any questions or custom requests :) Remember: These earrings are made to order and will be ready to ship in 5-7 business days from your order date. No returns or cancellations over 1hr after purchase - please message me for any issues and I'll be glad to help.
All earring hardware is free of lead & nickel/hypoallergenic.
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CARE INSTRUCTIONS:
Polymer clay is quite durable but please do not bend or wear in water to prevent damage.
Your new jewelry should be stored away from harsh temperatures, chemicals and moisture to prevent damage.
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Thank you for your support :)
1. Read about our Kids Safety policy.
2. Please feel free to Email us with any special requests or questions.
DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
All items are made-to-order, so it is requested 3-10 business days to handcraft. Please refer to a more accurate processing time noted under the product page add-to-cart button.
We provide 3 shipping methods for you to choose from as followed frame.
Method
|
Shipping Time
|
Price
|
Standard Shipping
|
To US,UK,AU,FR,DE,IT,ES: 11-13 Business Days
To Other Countries: 15-18 Business Days
|
$5.99
|
Expedited Shipping
|
To US,UK,AU,FR,DE,IT,ES: 8-10 Business Days
|
$7.95
|
Expedited Shipping
|
To CA: 13 Business Days
|
$9.99
|
Urgent Shipping
|
To UK: 5-7 Business Days
|
$12.95
|
Urgent Shipping
|
To Other Countries: 3-6 Business Days
|
$28.5
|
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
SHIPPING INFORMATION
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.
1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
2. Also, please note that all the personalized items need to be charged for 30% restocking fee if it is returned to us due to incorrect or incomplete address.
Order Tracking - After your order is shipped, you will receive a shipping notification email. If you require further tracking information, please click here to check.
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.